, a bootstrapped startup out of Atlanta, Georgia, is known best as a popular tool for organizations to manage their customer-facing email activities — a profitable business that its CEO told TechCrunch has now grown to around 11 million active customers with a total audience of 4 billion (yes, 4 billion), and is on track for $700 million in revenue in 2019. (Note: Slack’s previous quarter was around $133 million, and it’s operating at a loss.)
To help hit that number, Mailchimp is taking the wraps off a significant update aimed at catapulting it into the next level of business services. Starting today, Mailchimp will start to offer a full marketing platform aimed at smaller organizations.
Going beyond the email services that it has been offering for 20 years — which alone has led to multiple acquisition offers (all rebuffed) as its valuation has crept up reportedly into the billions (depending on what multiple you use) — the new platform will feature a number of new products within it.
They include technology to record and track customer leads; the ability to purchase domains and build sites; ad retargeting on Facebook and Instagram; social media management. It will also offer business intelligence that leverages a new move into the artificial intelligence to provide recommendations to users on how and when to market to whom.
The latter of these will be particularly interesting considering the data that it has collected and will collect on 4 billion individuals and their responses to emails and other services that Mailchimp now offers.
As of Wednesday of this week, Mailchimp also plans a pretty significant shift of its pricing into four tiers of free, $9.99/month, $14.99/month or $299/month (up from the of free, $10/month, $199/month) — with those fees scaling depending on usage and features.
(Existing paid customers maintain current pricing structure and features for the time being and can move to the new packages at any time, the company said. New customers will sign up to the new pricing starting May 15.)
The expansion is part of a longer-term strategic play to widen Mailchimp’s scope by building more services for the typically-underserved but collectively large small business segment.
Even as multinationals like Amazon and other large companies continue to feel like they are eating up the mom-and-pop independent business model, SMBs continue to make up 48 percent of the GDP in the US.
And within the SMB sector, the opportunity has totally changed with the rise of the internet.
“What’s really key is the role digital apps, digital publishing and social media have played,” said Chestnut. “We can have a 10-employee company with a customer base bigger than 1 million. That’s a combination you couldn’t achieve before the growth of online.”
And within that, marketing is one of those areas that small businesses might not have invested in much traditionally but are increasingly turning to as so much transactional activity has moved to digital platforms — be it smartphones, computers, or just the tech that powers the TV you watch or music you listen to.
In March, we reported that to start to build more e-commerce tools for its users. And the new marketing platform is the next step in that strategy.
“We still see a big need for small businesses to have something like this,” Ben Chestnut, Mailchimp’s co-founder and CEO, said in an interview. Enterprises have a range of options when it comes to marketing tools, he added, “but small businesses don’t.” The mantra for many building tech for the SMB sector has traditionally been “dumbed down and cheap,” in his words. “We agreed that cheap was good, but not dumbed down. We want to empower them.”
The new services launch also comes at a time when an increasing number of companies are closing in on the small business opportunity, with e-commerce companies like Square, Shopify and PayPal also widening their portfolio of products. (These days, Square is a Mailchimp partner, )
is something that Mailchimp had already been dabbling with over the last two years — indeed, customer-facing email services is essentially a form of marketing, too. Other launches have included a Postcards service, offering companies very simple landing pages online (about 10 percent of Mailchimp’s customers do not have their own web sites, Chestnut said), and a tool for companies to create Google, Facebook and Instagram ads.
Mailchimp itself has a big marketing presence already: it says that daily, more than 1.25 million e-commerce orders are generated through Mailchimp campaigns; over 450 million e-commerce orders were made through Mailchimp campaigns in 2018; and its customers have sold over $250 million in goods through multivariate + A/B campaigns run through Mailchimp.
There are clearly a lot of others vying to be the go-to platform for small businesses to do their business — “Google, Facebook, a lot of the big players see the magic and are moving to the space more and more,” Chestnut said — but Mailchimp’s unique selling point — or so it hopes — is that it’s the platform that has no vested interests in other business areas, and will therefore be as focused as the small businesses themselves are. That includes, for example, no upcharging regardless of the platform where you choose to run a campaign.
“We are Switzerland,” Chestnut said.
Given that Mailchimp took 20 years to grow into marketing from email, it’s not clear what the wait will be for future expansions, and into what areas those might go. Surprisingly, one product that Mailchimp does not want to touch for now is CRM. “No plans for CRM services,” Chestnut said. “We are focused on consumer brands. We think about small organizations, with fewer than 100 employees.”
, an Indian startup that uses AI to help businesses map out their logistics, has raised $22 million in Series B funding to expand its operations in international markets.
The financing round for the four-year-old startup was led by and . Existing investors Exfinity Venture Partners and also participated in the round. The startup has raised $29 million to date, Nishith Rastogi, co-founder and CEO of Locus, told in an interview.
Locus works with companies that . Some of its clients include Tata Group companies, Myntra, BigBasket, Lenskart, and Bluedart. It helps these clients automate their logistics workload — tasks such as planning, organizing, transporting and tracking of inventories, and finding the best path to reach a destination — that have traditionally required intensive human labor.
“Say a Lenskart representative is visiting a house or an office to offer an eye checkup, and suddenly two more people there are interested in getting their eyes checked. The representative could attend these two new potential clients, or wrap things up with the first client and take care of his or her next appointment,” said Rastogi.
Locus looks at a client’s past data, identifies patterns, and automates these kind of decisions on a large scale. In an example shared , Rastogi talked about how Locus had built a scanner for ecommerce companies for measuring products.
Rastogi said he will use the fresh capital to develop products and expand Locus in Southeast Asian and North American markets. The startup says half of its 110 people workforce is outside of India. Half of the IP it has built and the revenue it generates comes from its team outside of India.
He said the startup has spent the recent quarters studying these international markets, and has secured some anchor clients to expand the business. Locus is operationally profitable already and any additional capital goes into expanding its business, he added.
The logistics market in India has long been . A growing number of startups, including BlackBuck — which — have emerged in recent years to tackle these problems.
The new funding also illustrates Tiger Global Management’s new strategy for the Indian market. The VC fund, which has invested in B2C businesses and Ola in India, has made a number of investments in B2B startups in recent months. Last month, it invested $90 million in agri-tech supply chain startup Ninjacart, and weeks later, it gave cloud-based solutions provider $50 million.
Dale Stephens Contributor was one of the first Thiel Fellows and ran an education company for six years. These days he works an executive coach, helping entrepreneurs and executives grow as fast as their companies. These days, most days are good days. My clients are founder and executives, I set my own schedule, and I live in a city I love. As an executive coach and advisor, I work with founders and CEOs of companies who have raised more than $100M. Like any enterprise, it’s taken a lot of building, planning, and failing for me to get where I am.
What I’m supposed to tell you is that I worked hard and persevered – and I did.
But what I’m not supposed to tell you is how it felt to do all that failing, and above all how, for years, shame was the primary emotion that guided my life and career. How, at my lowest point, I felt worthless. How I even contemplated self-harm.
It takes a herculean energy to start a company, which is maybe why, so often, our stories sound like myths. Mine went something like this: If I could just raise money from a top-tier VC, get to $1M in revenue, and sell the business for more than $5M, then I’d be good enough. I’d be the successful young adult I wanted to be. Then, once I had made my first million, I could take a swing and start a billion-dollar company.
The fact that I didn’t feel worthy of love, that I lacked inherent value, drove my decisions. My failure to reach the goals I set reinforced the belief I that I was unworthy. Luckily, I eventually found the self-awareness to realize that blindly pursuing goals I couldn’t achieve was unhealthy.
But I didn’t expect that walking away from my job as CEO would break me, nor did I realize how far I would sink. I thought that if I was “successful,” people would see that I wasn’t flawed, and I’d finally be worth something. After extensive therapy, it’s easy for me to see how misguided I was from the outset. Shame, most of the time, is a thing of the past. But for a long time, it fueled every decision I made yet never seemed to exhaust itself – there was always more. In the business world, this is more common than we’re led to think — almost every entrepreneur I meet shares an experience “otherness.” We glorify failure, but we don’t have the patience to honor the pain that turns into the shame of feeling “I’m not good enough.”
We are supposed to be resolute, driven, and resilient. To that end, I want to share what I’ve learned so others who struggle with worthlessness know they aren’t alone, and that happiness – and enjoying success – is still possible.
Accidentally Starting a Company
At 19, I didn’t have a grand plan to change higher education. I was simply a pissed off freshman in college. , Jeff Young asked me: what would I do with UnCollege, the site I’d just put online?
was a fledgling website I’d created out of my frustration in college. It was designed to create a community of people who were frustrated with the status quo in higher education. In that pivotal moment, when Young asked about my plans for the site, I immediately tied my self-worth to its future. It was, after all, the reason I was being interviewed by a major publication. I had to turn into something, or else I’d be a failure – and worse, everyone would know it, because now it was public.
From then on, I started a mental list of what I needed to do to be a successful entrepreneur. My list grew quickly and each item carried a familiar caveat. I must write a book or I’m worthless. I must start a company and raise $1M or I’m worthless I must speak at conferences around the world or I’m worthless.
I did raise money. I did start the company. I got to $1M in revenue. Each time I checked one of these boxes, I wasn’t happier. I started to be afraid I would never feel I was enough. I didn’t feel “successful,” especially in the way I saw success portrayed by others, both online and in the industry.
I thought that if I was “successful,” people would see that I wasn’t flawed, and I’d finally be worth something. What I didn’t know is that each time I checked something off my mental checklist, I’d be consumed with shame and insecurity, needing to check the next item off the list in order to feel worthy.
Instead, I felt trapped. I didn’t yet know that self-worth must come from within.
Mistaking my work for self-worth
I realized quickly that I’d committed myself to starting a company because I was afraid of failure, not because I had carefully considered what problem I wanted to dedicate the next ten years of my life to solving. Nonetheless, UnCollege enrolled its first students in September 2013.
That fall, I began to suspect I’d made a mistake. But I was afraid to tell my investors, and those that had supported me to get the business this far. My survival skill was to smile and act like I knew better than everyone else. If only I’d had the courage to sincerely ask for advice.
One consequence of not asking for help was I had to let go of two of the first people I hired, and layoff two more because we didn’t have the cash.
The first cohort was a disaster. I hadn’t designed a properly structured curriculum, and students were dissatisfied. The students liked the community of self-directed learners, but the company wasn’t delivering value beyond the community. Two weeks before the end of the semester, the students declared mutiny and demanded to know what we were going to do to improve the program.
I was terrified and wanted to leave, but we’d already taken money for the next cohort of students. I believed I didn’t have any other choice. We created a coaching program, hired coaches, built two dozen new workshops, and started working to get students placed into internships. The coaching model we built worked, and we spent the next two years improving it.
In the spring of 2015, I called my lead investor, my voice shaking. He knew that I had my share of fear and insecurity, but I told him clearly that day “I can’t do this anymore. It’s going to break me.” Ignoring my feelings was a survival skill as child. Ignoring the doubt and anxiety caused by early critics allowed me to push through and launch a company. But it was also my achilles heel. At the same time I was experiencing burnout, the company was pivoting from a college alternative into a pre-college program. The board agreed: it was time to hire a CEO.
After hiring a CEO, it became more difficult to motivate myself to go to work every day. Getting out of bed became a chore. One morning, after a breakfast with a prospective investor at the Four Seasons, I sat down on a bench outside and began to cry. Looking up, I saw one of our previous students waving at me, and quickly wipe away my tears to give him a faint smile.
I felt embarrassed, weak, and helpless.
Deriving identity from my work wasn’t working, and I knew I had to put an end to it. But what were my alternatives?
I was excited for my company and its new leadership, but I was anxious. I was empty. I didn’t know where the company stopped and I began. At my 25th birthday dinner, I couldn’t eat. I was consumed by shame, by fear. I managed to hold off all through dinner, but as soon as I arrived home I broke down sobbing.
Shame is a Habit
In December, I was no longer CEO of my own company. Six months later, I couldn’t get out of bed.
Those first few months I spent catching my breath. I was still on the board of the company, but I didn’t control it. As I began constructing a life post-UnCollege, I had no idea where to start. I didn’t yet realize it, but I needed to go through the individuation process – to figure out who I was and what I believed, independent of my family of origin. Already 25, I’d managed to avoid these questions. The irony is not lost on me that most of my peers faced them in college.
Shame is a consumptive state of being. The longer I went without answers to questions tied to my selfhood, the more shame ate me up. What did I care about? Did I make the right choice? Was the sacrifice I’d made to start this company worth it? Had I taken the wrong path? Was all the pain I’d been through a waste? Would I ever learn to feel happy again? I was beginning to feel as if I had no self at all.
Without a job to make me feel useful, I spent most days drinking at Dolores Park in San Francisco. I knew this wasn’t healthy, but I convinced myself I deserved it after years of hard work. Again, I was only 25. Life had lost its color. Things that once brought me joy no longer did. I could no longer grin and bear the pain. Believing my own bullshit about how I was going to be OK was no longer working. The more this cycle continued, the stronger it got, and the weaker I felt – all the more trapped. Even the most successful people carry trauma, and often lash themselves onward with its whip One Monday in October, I found myself completely unable to function. Alone in my house, I realized I hadn’t gotten out of bed or eaten a meal for several days. I was supposed to get on a plane to fly to Minneapolis, and I just couldn’t bring myself to do it. Instead, I called my dad, who encouraged me to message my doctor and say, “I think I might be depressed.” I was still too scared to pick up the phone, and it would be another few months before I uttered those words out loud. I started therapy, but things got worse before they got better.
Beyond “I’m sad that my company didn’t turn into what I wanted,” I didn’t have names for my emotions. A lightbulb moment came when my therapist asked, “When have you felt anxiety?” The only example I could think of was the time my company was only a few days from running out of cash.
“Have you ever considered that you only feel your emotions at extremes – a 20, for example, on a 1-10 scale? It’s human to feel anxiety in day-to-day life.”
That opened a door. I wasn’t just sad about leaving my company: I felt shame that I wasn’t “successful.” It wasn’t only my identity I’d tied to the business, but my self-worth. Deep down, my core belief that I – myself – wasn’t good enough. This is shame by definition: a hole that forms in our deepest selves we can never fill because it seems permanent; it seems, by nature, that this is who we are, not what we have done.
Shame often comes from feeling different as a child. In my case, I stuttered as a child. My voice was too ugly to be heard, so I concealed it. I used synonyms to avoid the sounds I couldn’t make. I did this because I couldn’t handle the intense shame of not being able to say my own last name without stuttering. In doing so, I learned to ignore, to numb those intense feelings of shame. I coped, and because I learned to cope so early in life, I learned to numb the rest of my feelings along with it.
By the time I launched a company, all those feelings that tell us “something’s wrong” – sadness, exhaustion, frustration, embarrassment, anxiety, guilt, and so on – were so buried and so unnamed that I could only tell myself “You are what’s wrong” when I hit a block, when I encountered the normal and natural failures that entrepreneurs face every day, no matter how successful in the long run.
Ignoring my feelings was a survival skill as child. Ignoring the doubt and anxiety caused by early critics allowed me to push through and launch a company. But it was also my achilles heel. It led me to derive my identity and self-worth from my work.
A CEO, the story goes, has it all together: a CEO is a visionary who sees around corners without any help. Because of this, I couldn’t give myself permission to ask for help, and when I left the company, I lacked the vocabulary or awareness to describe my feelings. My perfectionism, which long ago enabled me to ignore my stuttering, had associated help with failure, and failure with shame.
All these years later, I still couldn’t allow myself to ask for help.
Learning to tame trauma
Stress, overwhelm, burnout: these were the closest words I had to describe my feelings. This is startup lingo for things you cycle through now and again, and the story goes that we push past them and keep working. But these aren’t emotions. They are coverups for feelings of pain and shame. Ultimately, they describe trauma.
When most people think of trauma they imagine a car crash, or maybe a natural disaster or physical assault. An event that curtails your ability to function entirely. But trauma is simply a piece of the past we carry with us in the present that shapes us — in both positive and negative ways.
In my coaching career, I’ve worked with entrepreneurs and executives who felt too pretty, too ugly, too gay, too fat, too foreign, too dumb, too smart, too dark, or too light. These were the holes of shame they couldn’t fill and believed would always be there. They weren’t by any means failures: even the most successful people carry trauma, and often lash themselves onward with its whip. But shame is something even the best of us can’t outrun. Eventually it catches up with you. It took me years to understand this, and being compassionate towards myself will be a lifelong journey.
Once I had the vocabulary to separate my self-worth from my professional ambitions, UnCollege was a failure I could be proud of, not to mention a learning experience I could bring to my next project: Helping others learn to love themselves, and as a result, build wildly successful companies.
If you’ve flirted with the idea of buying a robot vacuum you may also have stepped back from the brink in unfolding horror at the alphabetic soup of branded discs popping into view. Consumer choice sounds like a great idea until you’ve tried to get a handle on the handle-less vacuum space.
Amazon offers an A to Z of “top brands” that’s only a handful of letters short of a full alphabetic set. The horror.
What awaits the unseasoned robot vacuum buyer as they resign themselves to hours of online research to try to inform — or, well, form — a purchase decision is a seeming endless permutation of robot vac reviews and round-ups.
Unfortunately there are just so many brands in play that all these reviews tend to act as fuel, feeding a growing black hole of indecision that sucks away at your precious spare time, demanding you spend more and more of it reading about robots that suck (when you could, let’s be frank, be getting on with the vacuuming task yourself) — only to come up for air each time even less convinced that buying a robot dirtbag is at all a good idea.
Reader, I know, because I fell into this hole. And it was hellish. So in the spirit of trying to prevent anyone else falling prey to convenience-based indecision I am — apologies in advance — adding to the pile of existing literature about robot vacuums with a short comparative account that (hopefully) helps cut through some of the chaff to the dirt-pulling chase.
Here’s the bottom line: Budget robot vacuums that lack navigational smarts are simply not worth your money, or indeed your time.
Yes, that’s despite the fact they are still actually expensive vacuum cleaners.
Basically these models entail overpaying for a vacuum cleaner that’s so poor you’ll still have to do most of the job yourself (i.e. with a non-robotic vacuum cleaner).
It’s the very worst kind of badly applied robotics.
Abandon hope of getting anything worth your money at the bottom end of the heap. I know this because, alas, I tried — opting, finally and foolishly (but, in my defence, at a point of near desperation after sifting so much virtual chaff the whole enterprise seemed to have gained lottery odds of success and I frankly just wanted my spare time back), for a model sold by a well-known local retailer.
It was a budget option but I assumed — or, well, hoped — the retailer had done its homework and picked a better-than-average choice. Or at least something that, y’know, could suck dust.
The brand in question (Rowenta) sat alongside the better known (and a bit more expensive) iRobot on the shop shelf. Surely that must count for something? I imagined wildly. Reader, that logic is a trap.
I can’t comment on the comparative performance of iRobot’s bots, which I have not personally tested, but I do not hesitate to compare a €180 (~$200) Rowenta-branded robot vacuum to a very expensive cat toy.
This robot vacuum was spectacularly successful at entertaining the cat — presumably on account of its dumb disposition, bouncing stupidly off of furniture owing to a total lack of navigational smarts. (Headbutting is a pretty big clue to how stupid a robot it is, as it’s never a stand-in for intelligence even when encountered in human form.)
Even more tantalizingly, from the cat’s point of view, the bot featured two white and whisker-like side brushes that protrude and spin at paw-tempting distance. In short: Pure robotic catnip.
The cat did not stop attacking the bot’s whiskers the whole time it was in operation. That certainly added to the obstacles getting in its way. But the more existential problem was it wasn’t sucking very much at all.
At the end of its first concluded ‘clean’, after it somehow managed to lurch its way back to first bump and finally hump its charging hub, I extracted the bin and had to laugh at the modest sized furball within. I’ve found larger clumps of dust gathering themselves in corners. So: Full marks for cat-based entertainment but as a vacuum cleaner it was horrible.
At this point I did what every sensible customer does when confronted with an abject lemon: Returned it for a full refund. And that, reader, might have been that for me and the cat and robot vacs. Who can be bothered to waste so much money and time for what appeared laughably incremental convenience? Even with a steady supply of cat fur to contend with.
But as luck would have it a Roborock representative emailed to ask if I would like to review their latest top-of-the-range model — which, at €549, does clock in at the opposite end of the price scale; ~3x the pitiful Rowenta. So of course I jumped at the chance to give the category a second spin — to see if a smarter device could impress me and not just tickle the cat’s fancy.
Clearly the price difference here, at the top vs the bottom of the range, is substantial. And yet, if you bought a car that was 3x times cheaper than a Ferrari you’d still expect not just that the wheels stay on but that it can actually get you somewhere, in good time and do so without making you horribly car sick.
Turns out buyers of robot vacuums need to tread far more carefully.
Here comes the bookending top-line conclusion: Robot vacuums are amazing. A modern convenience marvel. But — and it’s a big one — only if you’re willing to shell out serious cash to get a device that actually does the job intended.
Roborock S6: It’s a beast at gobbling your furry friend’s dander
Comparing the Roborock S6 and the Rowenta Smart Force Essential Aqua RR6971WH (to give it its full and equally terrible name) is like comparing a high-end electric car with a wind-up kid’s toy.
Where the latter product was so penny-pinching the company hadn’t even paid to include in the box a user manual that contained actual words — opting, we must assume, to save on translation costs by producing a comic packed with inscrutable graphics and bizarro don’t do diagrams which only served to cement the fast-cooling buyer’s conviction they’d been sold a total lemon — the Roborock’s box contains a well written paper manual that contains words and clearly labeled diagrams. What a luxury!
At the same time there’s not really that much you need to grok to get your head around operating the Roborock. After a first pass to familiarize yourself with its various functions it’s delightfully easy to use. It will even produce periodic vocal updates — such as telling you it’s done cleaning and is going back to base. (Presumably in case you start to worry it’s gone astray under the bed. Or that quiet industry is a front for brewing robotic rebellion against indentured human servitude.)
One button starts a full clean — and this does mean full thanks to on-board laser navigation that allows the bot to map the rooms in real-time. This means you get methodical passes, minimal headbutting and only occasional spots missed. (Another button will do a spot clean if the S6 does miss something or there’s a fresh spill that needs tidying — you just lift the bot to where you want it and hit the appropriate spot.)
There is an app too, if you want to access extra features like being able to tell it to go clean a specific room, schedule cleans or set no-go zones. But, equally delightfully, there’s no absolute need to hook the bot to your wi-fi just to get it to do its primary job. All core features work without the faff of having to connect it to the Internet — nor indeed the worry of who might get access to your room-mapping data. From a privacy point of view this wi-fi-less app-free operation is a major plus.
In a small apartment with hard flooring the only necessary prep is a quick check to clear stuff like charging cables and stray socks off the floor. You can of course park dining chairs on the table to offer the bot a cleaner sweep. Though I found the navigation pretty adept at circling chair legs. Sadly the unit is a little too tall to make it under the sofa.
The S6 includes an integrated mopping function, which works incredibly well on lino-style hard flooring (but won’t be any use if you only have carpets). To mop you fill the water tank attachment; velcro-fix a dampened mop cloth to the bottom; and slide-clip the whole unit under the bot’s rear. Then you hit the go button and it’ll vacuum and mop in the same pass.
In my small apartment the S6 had no trouble doing a full floor clean in under an hour, without needing to return to base to recharge in the middle. (Roborock says the S6 will drive for up to three hours on a single charge.)
It also did not seem to get confused by relatively dark flooring in my apartment — which some reviews had suggested can cause headaches for robot vacuums by confusing their cliff sensors.
After that first clean I popped the lid to check on the contents of the S6’s transparent lint bin — finding an impressive quantity of dusty fuzz neatly wadded therein. This was really just robot vacuum porn, though; the gleaming floors spoke for themselves on the quality of the clean.
The level of dust gobbled by the S6 vs the Rowenta underlines the quality difference between the bottom and top end of the robot vacuum category.
So where the latter’s plastic carapace immediately became a magnet for all the room dust it had kicked up but spectacularly failed to suck, the S6’s gleaming white shell has stayed remarkably lint-free, acquiring only a minimal smattering of cat hairs over several days of operation — while the floors it’s worked have been left visibly dust- and fur-free. (At least until the cat got to work dirtying them again.)
Higher suction power, better brushes and a higher quality integrated filter appear to make all the difference. The S6 also does a much better cleaning job a lot more quietly. Roborock claims it’s 50% quieter than the prior model (the S5) and touts it as its quietest robot vacuum yet.
It’s not super silent but is quiet enough when cleaning hard floors not to cause a major disturbance if you’re working or watching something in the same room. Though the novelty can certainly be distracting.
Even the look of the S6 exudes robotic smarts — with its raised laser-housing bump resembling a glowing orange cylonic eye-slot.
Although I was surprised, at first glance, by the single, rather feeble looking side brush vs the firm pair the Rowenta had fixed to its undercarriage. But again the S6’s tool is smartly applied — stepping up and down speed depending on what the bot’s tackling. I found it could miss the odd bit of lint or debris such as cat litter but when it did these specs stood out as the exception on an otherwise clean floor.
It’s also true that the cat did stick its paw in again to try attacking the S6’s single spinning brush. But these attacks were fewer and a lot less fervent than vs the Rowenta, as if the bot’s more deliberate navigation commanded greater respect and/or a more considered ambush. So it appears that even to a feline eye the premium S6 looks a lot less like a dumb toy.
Cat plots another ambush while the S6 works the floor
On a practical front, the S6’s lint bin has a capacity of 480ml. Roborock suggests cleaning it out weekly (assuming you’re using the bot every week), as well as washing the integrated dust filter (it supplies a spare in the box so you can switch one out to clean it and have enough time for it to fully dry before rotating it back into use).
If you use the mopping function the supplied reusable mop cloths do need washing afterwards too (Roborock also includes a few disposable alternatives in the box but that seems a pretty wasteful option when it’s easy enough to stick a reusable cloth in with a load of laundry or give it a quick wash yourself). So if you’re chasing a fully automated, robot-powered, end-to-cleaning-chores dream be warned there’s still a little human elbow grease required to keep everything running smoothly.
Still, there’s no doubt a top-of-the-range robot vacuum like the S6 will save you time cleaning.
If you can justify the not inconsiderable cost involved in buying this extra time by shelling out for a premium robot vacuum that’s smart enough to clean effectively all that’s left to figure out is how to spend your time windfall wisely — resisting the temptation to just put your feet up and watch the clever little robot at work.
Lately, my inbox has been chock-full of pitches for weed businesses.
A couple of years ago it was bitcoin/blockchain startups, then came scooters; now, it seems “CannTech” is hitting an all-time high thanks to support from venture capitalists. By the way, I didn’t make up the term CannTech, but it seems just as good as anything else, so I’m rolling with it.
According to data collected by PitchBook, VCs have put $1.2 billion in U.S.-based cannabis companies so far in 2019. That’s significantly more than last year’s record high of $836 million, and we aren’t even halfway through 2019.
At this rate, we can expect roughly $2.5 billion invested in CannTech in 2019, i.e. more capital invested in the space in a single year than has been funneled into the space in the last decade.
What’s going on? A few things. Of course, states are increasingly legalizing medical and/or recreational marijuana. That’s allowed companies like Eaze, a marijuana delivery company, to grow at unprecedented rates. The startup, for example, closed its Series C in December on $65 million and is already fundraising again, this time at a $500 million valuation.
In addition to legalization, VCs, and more importantly, limited partners, have woken up to the business opportunity of cannabis. Soon, gone will be the days of strict morality clauses that dissuaded VC firms from supporting startups focused on weed. The firms that were early to understand the space, like DCM Ventures or Snoop Dogg’s Casa Verde Capital, will reap the benefits.
Speaking of DCM, the firm put on a huge, first-of-its-kind summit this week focused on CannTech: “For three years I was struggling with a lot of pain issues,” DCM co-founder David Chao told the audience. “One day I was playing Xbox with Blake Krikorian [co-founder of Sling Media] and I said ‘you know Blake, I have this pain problem’ and he said, ‘oh, you should try pot.’ And I said ‘why should I do that? I haven’t smoked since college?’ “
Long story short, Chao can thank his friend Blake for making him aware of an exploding market, and he can thank DCM’s scrappy partner, Kyle Lui, for helping the firm score some major investments in the space, like Eaze.
“We were the first Sand Hill VCs to invest in cannabis and everyone started calling me saying ‘you’re crazy, why are you doing this?’ ” Lui said.
It’s still very early days in the CannTech space, but the market is expected to be as much as $80 billion by 2030. That can only mean interest will soar from here.
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: It was a disappointing debut, to say the least. The ride-hailing business (NYSE: UBER), previously valued at $72 billion by venture capitalists, priced its stock at $45 apiece for a valuation of $82.4 billion on Thursday. Then it began trading Friday morning at $42 apiece, only to close even lower at $41.57, down 7.6% from its IPO price.
: Not a whole lot of news to share here yet, other than that the workplace messaging business will host its investor day on Monday. It’s invite-only, though Slack, like Spotify, will live-stream the event to the public. More details on that .
: The Chinese upstart going after Starbucks is set to debut on the Nasdaq under the symbol “LK.” In a new filing, Luckin said it plans to sell 30 million shares at an initial range of $15-$17. That gives an estimated raise of $450 million to $510 million, but it could be bumped up if underwriters take up the additional allocation of 4.5 million shares. So, as a grand total, the listing could raise $586.5 million if the full offering is bought at the top of the range.
: Not an IPO update but the company did release its first-ever earnings report. Here’s the TL;DR: revenues of $776 million on losses of $1.14 billion, including $894 million of stock-based compensation and related payroll tax expenses. The company’s revenues surpassed Wall Street estimates of $740 million, while losses came in much higher as a result of IPO-related expenses.
Share price alone is no sign of value… trading at $44 ($45 IPO price) trading at $53.8 ($74 IPO price) trading at $28.4 ($19 IPO price) trading at $77.5 ($36 IPO price) trading at $48.7 ($24 IPO price)
— Kate Clark (@KateClarkTweets)
Harry’s razors are crappy, I’m told. Alas, the brand is worth $1.37 billion to Edgewell Personal Care, the company behind Schick and Banana Boat. Founded in 2013, Harry’s had raised about $375 million in venture capital funding. Edgewell says its $1.37 billion payment will break down to roughly 79% cash and 21% stock, giving Harry’s shareholders an 11% stake in Edgewell.
Meet , an eight-person startup with no funding that’s turned into VR’s biggest success story. Venture capital isn’t always the answer, folks.
Our premium subscription service was loaded with A+ content this week. TechCrunch contributor Jon Evans wrote a piece titled wherein he makes the case that Slack isn’t inherently bad. “Rather, the particular way in which you are misusing it epitomizes your company’s deeper problems.” Plus, Eric Peckham asked , including Cyan Banister and Charles Hudson, to share where they are putting their money when it comes to media, gaming and entertainment. If you enjoy this newsletter, be sure to check out TechCrunch’s venture capital-focused podcast, Equity. In this week’s episode, available , Crunchbase News’ Alex Wilhelm, TechCrunch’s Connie Loizos and I chat with blogging pioneer and True Ventures partner Om Malik about the on-demand economy, Carta’s big raise and more.
an app that helps users screen strangers and robocallers, will soon allow users in India, its largest market, to borrow up to a few hundred dollars in the nation.
The crediting option will be the fourth feature the nine-year-old app adds to its service in the last two years. So far it has added to the service the , record phone calls and features, some of which are only available to users in India. Of the 140 million daily active users of Truecaller, 100 million live in India.
The story of the ever-growing ambition of Truecaller illustrates an interesting phase in India’s internet market that is seeing a number of companies mold their single-functioning app into multi-functioning so-called super apps.
Inspired by China
This may sound familiar. Truecaller and others are trying to replicate Tencent’s playbook. The Chinese tech giant’s an app that began life as a messaging service, has become a one-stop solution for a range of features — gaming, payments, social commerce and publishing platform — in recent years.
WeChat has become such a dominant player in the Chinese internet ecosystem that it is effectively serving as an operating system and getting away with it. The service maintains its and lets users tip authors. This has put it at odds with Apple, though the iPhone-maker has little choice but to make .
For all its dominance in China, WeChat has struggled to and elsewhere. But its model today is prominently on display in other markets. Grab and Go-Jek in Southeast Asian markets are best known for their ride-hailing services, but have begun to offer a range of , including food delivery, , digital payments, financial services and healthcare.
The proliferation of and mobile data in India, thanks in part to and , has helped tens of millions of Indians come online in recent years, with mobile the dominant platform. The number of internet users has already in India, up from . According to some estimates, India may have north of 625 million users by year-end.
This has fueled the global image of India, which is both the fastest growing internet and smartphone market. Naturally, local apps in India, and those from international firms that operate here, are beginning to replicate WeChat’s model.
Founder and chief executive officer (CEO) of Paytm Vijay Shekhar Sharma speaks during the launch of payments Bank at a function in New Delhi on November 28, 2017 (AFP PHOTO / SAJJAD HUSSAIN)
Leading that pack is the popular homegrown mobile wallet service that’s valued at and has been , the e-commerce giant that rivals Tencent and the mobile messaging wave in China.
Commanding attention
In recent years, the Paytm app has taken a leaf from China with additions that include the ability to text merchants; book movie, flight and train tickets; and buy shoes, books and just about anything from its e-commerce arm . It also has added a number of mini games to the app. The company said earlier this month that more than 30 million users are engaging with its games.
Why bother with diversifying your app’s offering? Well, for founder and CEO of Paytm, the question is why shouldn’t you? If your app serves a certain number of transactions (or engagements) in a day, you have a good shot at disrupting many businesses that generate fewer transactions, he told TechCrunch in an interview.
At the end of the day, companies want to garner as much attention of a user as they can, said Jayanth Kolla, founder and partner of research and advisory firm Convergence Catalyst.
“This is similar to how cable networks such as Fox and Star have built various channels with a wide range of programming to create enough hooks for users to stick around,” Kolla said.
“The agenda for these apps is to hold people’s attention and monopolize a user’s activities on their mobile devices,” he added, explaining that higher engagement in an app translates to higher revenue from advertising.
Paytm’s Sharma agrees. “Payment is the mote. You can offer a range of things including content, entertainment, lifestyle, commerce and financial services around it,” he told TechCrunch. “Now that’s a business model… payment itself can’t make you money.”
Big companies follow suit
Other businesses have taken note. -owned payment app PhonePe, which claims to have 150 million active users, today hosts a number of mini apps. Some of those include services for ride-hailing service Ola, hotel booking service Oyo and travel booking service MakeMyTrip.
Paytm (the first two images from left) and PhonePe offer a range of services that are integrated into their payments apps
What works for PhonePe is that its core business — payments — has amassed enough users, Himanshu Gupta, former associate director of marketing and growth for WeChat in India, told TechCrunch. He added that unlike e-commerce giant which attempted to offer similar offerings back in the day, PhonePe has tighter integration with other services, and is built using modern architecture that gives users almost native app experiences inside mini apps.
When you talk about strategy for Flipkart, the homegrown e-commerce giant , chances are arch rival Amazon is also hatching similar plans, and that’s indeed the case for super apps.
In India, Amazon offers its customers a such as the ability to pay phone bills and cable subscription through its Amazon Pay service. The company last year , an app that offers integration with popular services such as Uber, Ola, Swiggy and Zomato, to boost Pay’s business in the nation.
Another U.S. giant, is also aboard the super train. The Redmond-based company has added a slew of new features to , an app born out of its Microsoft Garage initiative in India. What began as a texting app that can screen spam messages and help users keep track of important SMSs recently partnered with education board CBSE in India to deliver exam results of 10th and 12th grade students.
This year, the SMS Organizer app added an option to track live train schedules through a partnership with Indian Railways, and there’s support for speech-to-text. It also offers personalized discount coupons from a range of companies, giving users an incentive to check the app more often.
Like in other markets, Google and hold a dominant position in India. More than 95% of smartphones sold in India run the Android operating system. There is no viable local — or otherwise — alternative to Search, Gmail and YouTube, which counts India as its fastest growing market. But Google hasn’t necessarily made any push to significantly expand the scope of any of its offerings in India.
India is the biggest market for WhatsApp, and Facebook’s marquee app too has more than 250 million users in the nation. WhatsApp launched a , but is yet to get clearance from the government for a nationwide rollout. (It isn’t happening for at least another two months, a person familiar with the matter said.) In the meanwhile, Facebook appears to be hatching a WeChatization of Messenger, albeit that app is not so big in India.
Ride-hailing service Ola too, like and Go-Jek, plans to add financial services such as credit to the platform this year, a source familiar with the company’s plans told TechCrunch.
“We have an abundance of data about our users. We know how much money they spend on rides, how often they frequent the city and how often they order from restaurants. It makes perfect sense to give them these valued-added features,” the person said. Ola has already branched out of transport after it acquired in late 2017, but it hasn’t yet made major waves in financial services despite giving its Ola Money service its own dedicated app.
The company positioned Ola Money as a super app, through acquisition and tie ups with other players and offered discounts and cashbacks. But it remains behind Paytm, PhonePe and Google Pay, all of which are also offering discounts to customers.
Integrated entertainment
Super apps indeed come in all shapes and sizes, beyond core services like payment and transportation — the strategy is showing up in apps and services that entertain India’s internet population.
a video playback app with more than 175 million users in India that was , has big ambitions. Last year, it introduced a video streaming service to bolster its app to grow beyond merely being a repository. It has already commissioned the production of several original shows.
In recent months, it has also integrated the largest local music streaming app that is also owned by Times Internet. Now its parent company, , is planning to add mini games to MX Player, a person familiar with the matter said, to give it additional reach and appeal.
Some of these apps, especially those that have amassed tens of millions of users, have a real shot at diversifying their offerings, analyst Kolla said. There is a bar of entry, though. A huge user base that engages with a product on a daily basis is a must for any company if it is to explore chasing the super app status, he added.
Indeed, there are examples of companies that had the vision to see the benefits of super apps but simply couldn’t muster the requisite user base. As mentioned, Snapdeal tried and failed at expanding its app’s offerings. Messaging service which was valued at and includes WeChat parent Tencent among its investors, added games and other features to its app, but ultimately saw poor engagement. Its new strategy is the reverse: to .
“In 2019, we continue to double down on both social and content but we’re going to do it with an evolved approach. We’re going to do it across multiple apps. That means, in 2019 we’re going to go from building a super app that encompasses everything, to Multiple Apps solving one thing really well. Yes, we’re unbundling Hike,” Kavin Mittal, founder and CEO of Hike, in an update published earlier this year.
And Reliance Jio, of course
For the rest, the race is still on, but there are big horses waiting to enter to add further competition.
Reliance Jio, a subsidiary of conglomerate Reliance Industry that is owned by India’s richest man, is planning to introduce a super app that will host more than 100 features, according to a person familiar with the matter. Local media the development.
It will be fascinating to see how that works out. Reliance Jio, which almost single-handedly disrupted the telecom industry in India with its low-cost data plans and free voice calls, has amassed tens of millions of users on the bouquet of apps that it offers at no additional cost to Jio subscribers.
Beyond that diverse selection of homespun apps, Reliance has also taken an M&A-based approach to assemble the pieces of its super app strategy.
It and quickly integrated it with its own music app JioMusic. Last month, , a startup that develops “conversational” platforms and virtual assistants, in a deal worth more than $100 million. It already has the user bases required. JioTV, an app that offers access to over 500 TV channels; and JioNews, an app that additionally offers hundreds of magazines and newspapers, routinely appear among the top apps in Google Play Store.
India’s super app revolution is in its early days, but the trend is surely one to keep an eye on as the country moves into its next chapter of internet usage.
Hello and welcome back to , TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.
We are back, as promised. and re-convened today to discuss the latest from the Uber IPO. Namely that it , and .
A few questions spring to mind. Why did lose ground? Was it the company’s fault? Was it simply the macro market? Was it something else altogether? What we do know is that Uber’s pricing what we were expecting .
There are a whole bunch of reasons why Uber went out the way it did. Firstly, the stock market has had a rough week. That, coupled with rising U.S.-China tensions made this week one of the worst of the year for Uber’s monstrous IPO.
But, to make all that clear, we ran back through some history, recalled some key stats, and more.
We don’t know what’s next but we will be keeping a close watch, specifically on the next cohort of unicorn companies ready to IPO ( hi!). Equity drops every Friday at 6:00 am PT, so subscribe to us on , , Pocket Casts, Downcast and all the casts.
finally made its debut Friday on the New York Stock Exchange, ending its decade-long journey from startup to publicly traded company.
So far, it’s been a ho-hum beginning, with , down from the IPO price. The share price is hovering just under $44.
Thirteen people, including executives, early employees, drivers and customers, were on the balcony for the historic bell ringing that opened the markets Friday. Noticeable absentees were co-founder and former CEO and co-founder who was after a string of scandals around Uber’s business practices.
Kalanick, who still sits on the board and has an 8.6% stake in Uber, wasn’t part of the opening bell ceremony. However, Kalanick and Camp were both at the NYSE for the event.
Here is who participated in the opening bell ceremony.
The bell ringer
Austin Geidt, who rang the bell, was employee No. 4 when she started as an intern in 2010, and is one of Uber’s earliest employees.
Geidt joined Uber in 2010 and has since worked in numerous positions at the company. She led Uber’s expansion in hundreds of new cities and dozens of new countries. Geidt now heads up strategy for Uber’s Advanced Technologies Group, the unit working on autonomous vehicles.
Executives
CEO stood next to Geidt at the opening of the market Friday. Khosrowshahi joined Uber in 2017 after Kalanick resigned and the board launched an extensive search for an executive who could change the culture at the company and prepare it for an eventual IPO.
Khosrowshahi was the CEO of before joining Uber. Khosrowshahi gave a one-year update on his time at Uber during in September 2018.
Uber CTO has been with the company since 2013. Prior to coming to Uber, Pham was vice president of engineering at VMware.
vice president and head of New Mobility, was also on hand. Holt has worked at Uber since October 2011, when the company was live in just three cities. In May 2016, she became VP and regional general manager of Uber’s operations in the U.S. and Canada.
She was promoted to in June 2018. She’s responsible for the ramp-up and onboarding of additional mobility services, including public transit integration, scooters, car rentals and bikes.
Rachel Holt (Getty Images)
Other executives included Pierre-Dimitry Gore-Coty and Andrew MacDonald, both vice presidents and regional general managers at Uber, as well as Jason Droege, a vice president who heads up Uber Eats.
Droege, who joined Uber in 2014, has the official title of head of UberEverything. This is the team that created the food delivery service Uber Eats, which now operates in 35 countries.
Drivers
Uber had five drivers on hand for the opening bell, who represented different services and geographies.
Among the drivers were:
Jerry Bruner, a Los Angeles-based driver who is a military veteran and former professional golfer. Bruner has completed more than 30,000 Uber trips.
Tiffany Hanna, a military veteran, is based out of Springfield, Missouri. Hanna is a truck driver who uses the Uber Freight carrier app.
Jonelle Bain, a New York-based driver. Uber, which shared the bios of the drivers, said Bain is taking coding classes and plans to become a software engineer.
Onur Kerey is a driver based out of London. Kerey is deaf. According to his bio, “He doesn’t let his disability get in the way of his passion for driving or connecting with others.”
J. Alexander Palacio Sanchez is based in Australia and has been driving with Uber since 2015. His true passion is acting, according to Uber, and at the urging of his riders, he auditioned for the role of Kevin in “The Heights” — and landed it.
Customers
One customer, Elise Wu, also participated in the opening bell. Wu owns Kampai, a family of restaurants in France that serves affordable cuisine made available for delivery through Uber Eats.
Cambridge University has proposed setting up a research center tasked with coming up with scalable technological fixes for climate change.
The proposed Center for Climate Repair is being coordinated by David King, an emeritus professor in physical chemistry at the university and also the U.K. government’s former chief scientific adviser.
Speaking to the BBC this morning, King suggested the scale of the challenge now facing humanity to end greenhouse gas emissions is so pressing that radical options need to be considered and developed alongside efforts to shift societies to carbon neutral and shrink day to day emissions.
“What we do over the next 10 years will determine the future of humanity for the next 10,000 years. There is no major centre in the world that would be focused on this one big issue,” he told .
In an interview on the BBC Radio 4’s “Today” program, King said the center would need to focus on scalable, low-cost technologies that could be deployed to move the needle on the climate challenge.
Suggested ideas it could work to develop include geoengineering initiatives, such as spraying sea water into the air at the north and south poles to reflect sunlight away and refreeze them; using fertilizer to regreen portions of the deep ocean to promote plankton growth; and carbon capture and storage methods to suck up and sequester greenhouse gases so they can’t contribute to accelerating global warming.
On the issue of nuclear power, King said interesting work is being done to try to develop viable — but also pointed to untapped capacity in renewable energy technologies, arguing there is an “ability to develop renewables far more than we thought before.”
If established, the Center for Climate Repair, would be attached to the university’s new Cambridge Carbon Neutral Futures Initiative, which is a research hub recently set up to link climate-related research work across the university — and “catalyse holistic, collaborative progress towards a sustainable future”, as it .
“If [the Center for Climate Repair] goes forward, it will be part of the Carbon Neutral Futures Initiative, which is led by Dr Emily Shuckburgh,” a spokeswoman for the university confirmed.
“When considering how to tackle a problem as large, complex and urgent as climate change, we need to look at the widest possible range of ideas and to investigate radical innovations such as those proposed by Sir David,” said Shuckburgh, commenting on the proposal in a statement.
“In assessing such ideas we need to explore all aspects, including the technological advances required, the potential unintended consequences and side effects, the costs, the rules and regulations that would be needed, as well as the public acceptability.”
The UK’s data protection watchdog has issued the government department responsible for collecting taxes with a final , after an investigation found HMRC had collected biometric data from millions of citizens without obtaining proper consent.
HMRC has 28 days from the May 9 notice to delete any Voice ID records where it did not obtain explicit consent to record and create a unique biometric voiceprint linked to the individual’s identity.
The ID system was introduced in January 2017, with HMRC instructing callers to a helpline to record a phrase to use their voiceprint as a password. The system soon attracted criticism for failing to make it clear that people did not have to agree to their biometric data being recorded by the tax office.
In total some seven million UK citizens have had voiceprints recorded via the system. HMRC will now have to delete the majority of these records (~five million voiceprints) — only retaining biometric data where it has fully informed consent to do so.
The Information Commissioner’s Office (ICO) investigation into Voice ID was triggered by a complaint by privacy advocacy group Big Brother Watch — which more than 160,000 people opted out of the system after its campaign highlighted questions over how the data was being collected.
Announcing the conclusion of its probe last week, the ICO it had found the tax office unlawfully processed people’s biometric data.
“Innovative digital services help make our lives easier but it must not be at the expense of people’s fundamental right to privacy. Organisations must be transparent and fair and, when necessary, obtain consent from people about how their information will be used. When that doesn’t happen, the ICO will take action to protect the public,” said deputy commissioner, Steve Wood, in a statement.
Blogging about its final enforcement notice, the regulator said today that it intends to carry out an audit to assess HMRC’s wider compliance with data protection rules.
“With the adoption of new systems comes the responsibility to make sure that data protection obligations are fulfilled and customers’ privacy rights addressed alongside any organisational benefit. The public must be able to trust that their privacy is at the forefront of the decisions made about their personal data,” Woods offering guidance for using biometric data “in a fair, transparent and accountable way”.
Under Europe’s General Data Protection Regulation () biometric data that’s used for identifying a person is classed as so-called “special category” data — meaning if a data controller is relying on consent as their legal basis for collecting this information the data subject must provide explicit consent.
In the case of HMRC, the ICO found it had failed to give customers sufficient information about how their biometric data would be processed, and failed to give them the chance to give or withhold consent.
It also collected voiceprints prior to publishing a Voice ID-specific privacy notice on its website. The ICO found it had not carried out an adequate data protection impact assessment prior to launching the system.
In October 2018 HMRC tweaked the automated options it offered to callers to provide clearer information about the system and their options.
That amended Voice ID system remains in operation. And in a HMRC’s chief executive, Jon Thompson, defended it — claiming it is “popular with our customers, is a more secure way of protecting customer data, and enables us to get callers through to an adviser faster”.
As a result of the regulator’s investigation HMRC retrospectively contacted around a fifth of the seven million Brits whose data it had gathered to ask for consent. Of those it said more than 995,000 provided consent for the use of their biometric data and more than 260,000 withheld it.
Hello and welcome back to , TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.
This week we had the full Equity staff on hand to dig through the week’s news, helmed by and with in the studio too. Plus, , a and , joined us to riff on the latest.
Before we dig into what we covered, a small note from the team: As this episode is going out before Uber will trade, we’ll have another episode coming to you tomorrow after the madness. Stay tuned.
Uber right before we hit record, so we first touched on the final pricing of what should be the year’s largest tech IPO. Pricing towards the lower-end of its range, Uber could be setting itself up for a strong first day. Or, . Either way, Uber will trade tomorrow as a public company at last. Om predicts Uber and Lyft rides will get a whole lot more expensive in the next eighteen months, so hold onto your hats, the future for riders and drivers alike is… unclear.
Next, we debated Harry’s exit to Edgewell Personal Care. The direct-to-consumer razor supplier sold this week for more than $1 billion in a deal reminiscent of the Dollar Shave Club’s sale to Unilever. From there, we spoke about . The news, in brief, is that its IPO is moving forward. Next up is pricing, we’ll be sure to discuss any updates on the podcast.
In big deal news, Carta closed a $300 million round. Connie has learned a lot about the business in recent weeks and it turns out, Om wishes he was an investor!
Finally, , and the . As we all quickly agree, it’s an expensive business and not one that will get cheaper. But, given that so many companies are working on the tech, we hope it works out. Especially Om, who doesn’t have a driver’s license, it turns out.
All that and we had fun! Chat tomorrow! Equity drops every Friday at 6:00 am PT, so subscribe to us on , , Pocket Casts, Downcast and all the casts.
, a “femcare” startup developing a new type of tampon that uses CBD to help tackle dysmenorrhea, has quietly raised $5.5 million in funding from high-profile investors in the U.S. and Europe, TechCrunch has learned.
Backing the round is Silicon Valley’s along with London’s Index Ventures and Kindred Capital. The investment sees Khosla’s chief of staff Kristina Simmons, Khosla venture partner Tim Westergren (who also founded Pandora), and Hannah Seal, principle at Index, join Daye’s board.
Other investors in the London-based company include Sophia Bendz (former global director of Marketing at Spotify and now a partner at VC firm Atomico), Irina Havas (a principle of Atomico), David Schiff (founding partner at United Talent Agency) and Kristin Cardwell (VP of International Business Development at Refinery29).
Founded by 24-year-old Valentina Milanova and launching later this year, Daye has set out to build a new brand for female health products “designed with women in mind.” The startup’s first product is a newly developed tampon that uses CBD to help tackle period cramps (or dysmenorrhea) as an alternative to traditional painkillers (CBD is the extract derived from the flower of the industrial hemp plant, a legal relative to marijuana). Daye also claims its product will be more hygienic and sustainable than legacy tampons, and if successful could be a wake-up call to the incumbent and stagnant tampon industry, which has seen little innovation in decades.
“Our goal is to raise the standards of women’s hygiene products by tackling three primary issues: dysmenorrhea, manufacturing standards and sustainability,” Milanova tells TechCrunch. “Women have largely been left out of medical innovation. In fact, until 1993, researchers banned women from participating in [early] clinical trials, as it was believed female hormone fluctuations polluted medical data. To this day, most medications, including those for pain relief, depression and sleeping aids, have not been tested on women. We’re redefining localised cramp-relief, relying on an ingredient that we’ve tested on women first.”
Milanova says she first had the idea for a cramp-fighting tampon in November 2017 and initially used her salary from a day job and credit cards to fund product development. In September 2018, she quit her job to work on the business full-time and build a team, and to finalise clinical trials for the product.
Describing CBD as “having its 15 minutes of fame,” Milanova says the company doesn’t believe cannabidiol should be added to everything, from dry shampoo to cocktails. However, she says CBD is much safer than over-the-counter painkillers, and that the vaginal canal has the highest concentration of cannabinoid receptors and is also the fastest route of absorption into the bloodstream when it comes to pain relief.
“Unlike most CBD products on the market today, our product does not contain any tetrahydrocannabinol (THC),” she explains. “This is why we believe we’re going to be attractive to every consumer who experiences menstrual discomfort.”
Beyond the novel idea of a cramp-fighting CBD tampon, Milanova says Daye wants to raise the bar for tampon production standards and sustainability.
“In Europe, tampons are not classified as medical devices, which means there are no manufacturing guidelines — for context, plasters are more regulated and better sanitised than tampons,” she tells me, to my astonishment. To address this, Daye is introducing pharmaceutical-grade standards and will keep manufacturing in-house.
Period care is also “wreaking havoc” on the environment. “Over the course of her lifetime, the average woman uses enough tampons to fill two double-decker buses. That waste either ends up in our oceans or landfills. We want to relieve the burden period care has on the environment, and offer a product that is equal parts body-safe, effective and as sustainable as possible.”
To begin to answer the question of why something like this hasn’t been done before, Milanova says that menstrual discomfort in general is a massively overlooked problem and that “even the mention of the word tampon makes most people feel uncomfortable.”
The existing market is also monopolised “to the point where innovation suffers.” All tampons on the market today perform and look the same, using the same materials and the same manufacturing processes. Yet, because there’s barely any product differentiation, the Daye founder says most women remain loyal to the first tampon brand they ever tried.
“What we’re bringing to market is a completely novel product, and we’re operating in a very sensitive, intimate area of consumer goods. As a newcomer, we have to gain consumer trust by ensuring we’re in constant contact with our users, taking note of their feedback and iterating on our proposition fast.”
Cambridge University has proposed setting up a research center tasked with coming up with scalable technological fixes for climate change.
The proposed Center for Climate Repair is being co-ordinated by David King, an emeritus professor in physical chemistry at the university and also the UK government’s former chief scientific adviser.
Speaking to the BBC this morning King suggested the scale of the challenge now facing humanity to end greenhouse gas emissions is so pressing that radical options need to be considered and developed alongside efforts to shift societies carbon neutral and shrink day to day emissions.
“What we do over the next 10 years will determine the future of humanity for the next 10,000 years. There is no major centre in the world that would be focused on this one big issue,” he told .
In an interview on the BBC Radio 4’s Today program, King said the center would need focus on scalable, low cost technologies that could be deployed to move the needle on the climate challenge.
Suggested ideas it could work to develop include geoengineering initiatives such as spraying sea water into the air at the north and south poles to reflect sunlight away and refreeze them; using fertilizer to regreen portions of the deep ocean to promote plankton growth; and carbon capture and storage methods to suck up and sequester greenhouse gases so they can’t contribute to accelerating global warming.
On the issue of nuclear power King said interesting work is being done to try to develop viable — but also pointed to untapped capacity in renewable energy technologies, arguing there is an “ability to develop renewables far more than we thought before”.
If established, the Center for Climate Repair, would be attached to the university’s new Cambridge Carbon Neutral Futures Initiative, which is a research hub recently set up to link climate-related research work across the university — and “catalyse holistic, collaborative progress towards a sustainable future”, as it .
“If [the Center for Climate Repair] goes forward, it will be part of the Carbon Neutral Futures Initiative, which is led by Dr Emily Shuckburgh,” a spokeswoman for the university confirmed.
“When considering how to tackle a problem as large, complex and urgent as climate change, we need to look at the widest possible range of ideas and to investigate radical innovations such as those proposed by Sir David,” said Shuckburgh, commenting on the proposal in a statement.
“In assessing such ideas we need to explore all aspects, including the technological advances required, the potential unintended consequences and side effects, the costs, the rules and regulations that would be needed, as well as the public acceptability.”
Cambridge University has proposed setting up a research center tasked with coming up with scalable technological fixes for climate change.
The proposed Center for Climate Repair is being co-ordinated by David King, an emeritus professor in physical chemistry at the university and also the UK government’s former chief scientific adviser.
Speaking to the BBC this morning King suggested the scale of the challenge now facing humanity to end greenhouse gas emissions is so pressing that radical options need to be considered and developed alongside efforts to shift societies carbon neutral and shrink day to day emissions.
“What we do over the next 10 years will determine the future of humanity for the next 10,000 years. There is no major centre in the world that would be focused on this one big issue,” he told .
In an interview on the BBC Radio 4’s Today program, King said the center would need focus on scalable, low cost technologies that could be deployed to move the needle on the climate challenge.
Suggested ideas it could work to develop include geoengineering initiatives such as spraying sea water into the air at the north and south poles to reflect sunlight away and refreeze them; using fertilizer to regreen portions of the deep ocean to promote plankton growth; and carbon capture and storage methods to suck up and sequester greenhouse gases so they can’t contribute to accelerating global warming.
On the issue of nuclear power King said interesting work is being done to try to develop viable — but also pointed to untapped capacity in renewable energy technologies, arguing there is an “ability to develop renewables far more than we thought before”.
If established, the Center for Climate Repair, would be attached to the university’s new Cambridge Carbon Neutral Futures Initiative, which is a research hub recently set up to link climate-related research work across the university — and “catalyse holistic, collaborative progress towards a sustainable future”, as it .
“If [the Center for Climate Repair] goes forward, it will be part of the Carbon Neutral Futures Initiative, which is led by Dr Emily Shuckburgh,” a spokeswoman for the university confirmed.
“When considering how to tackle a problem as large, complex and urgent as climate change, we need to look at the widest possible range of ideas and to investigate radical innovations such as those proposed by Sir David,” said Shuckburgh, commenting on the proposal in a statement.
“In assessing such ideas we need to explore all aspects, including the technological advances required, the potential unintended consequences and side effects, the costs, the rules and regulations that would be needed, as well as the public acceptability.”
announced today that it was open-sourcing , making it available to anyone who wants to use it under the Apache 2.0 license.
is the conversational AI company . The company put the technology to later that year to help bring voice commands to meeting hardware, which was just beginning to emerge at the time.
Today, there is a concerted effort to bring voice to enterprise use cases, and is offering the means for developers to do that with the MindMeld tool set. “Today, Cisco is taking a big step towards empowering developers with more comprehensive and practical tools for building conversational applications by open-sourcing the ,” Cisco’s head of machine learning Karthik Raghunathan wrote .
The company also wants to make it easier for developers to get going with the platform, so it is releasing , a step-by-step guide book to help developers get started with conversation-driven applications. Cisco says this is about empowering developers, and that’s probably a big part of the reason.
But it would also be in Cisco’s best interest to have developers outside of Cisco working with and on this set of tools. By open-sourcing them, the hope is that a community of developers, whether Cisco customers or others, will begin using, testing and improving the tools; helping it to develop the platform faster and more broadly than it could, even inside an organization as large as Cisco.
Of course, just because they offer it doesn’t necessarily automatically mean the community of interested developers will emerge, but given the growing popularity of voice-enabled used cases, chances are some will give it a look. It will be up to Cisco to keep them engaged.
Cisco is making all of this available on starting today.
, an insurance technology startup based in Hong Kong, announced today it has extended its Series A round to $30 million, up from the $25.5 million it . Its extension, which the company is calling its “A2” round, was led by BitRock Capital, an investment firm that focuses on financial tech. Cyberport Macro Fund, Cathay Venture and investors from its initial Series A also participated.
The company is preparing to launch its online insurance platform, designed to make buying insurance plans easier for both consumers and providers by using data analytics to automate the most tedious parts of the process. The company will start with medical insurance for pets after its license is approved by the Hong Kong Insurance Authority before expanding into other products, including travel, cyber and human medical insurance.
In a press statement, co-founder Alvin Kwock said its strategy is “not to compete head-on with traditional insurers, but rather to work together, steering the whole industry towards a fully digital ecosystem.”
It has to be a bit depressing to be in the cloud infrastructure business if your name isn’t Amazon. Sure, there’s a huge, growing market, and the companies behind Amazon are growing even faster. Yet it seems no matter how fast they grow, Amazon remains a dot on the horizon.
It seems inconceivable that AWS can continue to hold sway over such a large market for so long, but as we’ve pointed out before, it has been able to maintain its position through true first-mover advantage. The other players didn’t even show up until several years after its first service in 2006, and they are paying the price for their failure to see the way computing would change the way Amazon did.
They certainly see it now, whether it’s IBM, Microsoft or Google, or Tencent and Alibaba, both of which are growing fast in the China/Asia markets. All of these companies are to help differentiate themselves from AWS and give them some additional market traction.
Cloud market growth
Interestingly, even though companies have begun to move with increasing urgency to the cloud, the pace of growth slowed a bit in the first quarter to a 42 percent rate, according to , but that doesn’t mean the end of this growth cycle is anywhere close.
Volkswagen opened up pre-orders in Europe at a launch event Wednesday for a special edition of the first model in its new all-electric ID brand. Within 24 hours, the company received more than 10,000 registrations, a result that suggests growing demand for electric vehicles.
VW revealed Wednesday the name, some pricing and range specs for the first model in its multi-billion-dollar effort to produce and sell a portfolio of electric vehicles. This first model, known as the ID.3, is an electric hatchback that will be offered in three battery options, with ranges between 330 and up to 550 kilometers (205 miles to 341 miles) in accordance with WLTP. The WLTP, or Worldwide Harmonised Light Vehicle Test Procedure, is the European standard to measure energy consumption and emissions.
Customer interest in the special edition “ID.3 1” — which will be limited to 30,000 vehicles — is “significantly exceeding the brand’s expectations, VW said Thursday, adding that the company’s website has struggled to handle the large number of users accessing the system to pre-order the vehicle.
“This leads to long waiting times and interruptions in the registration process in some markets. Volkswagen is working hard to eliminate the hitches,” Volkswagen said in a statement. “Nevertheless, more than 10,000 registrations were received throughout Europe during the first 24 hours.”
Production of the ID.3 1 is expected to start at the end of 2019; the first vehicles are to be delivered in mid-2020, VW said.
Initial interest in the ID.3 — as measured by the pre-order figures shared by VW — is reminiscent, albeit on a smaller scale, to those heady days in 2016 when opened up reservations for its Model 3 sedan. A week after Tesla opened up pre-ordering, the company boasted more than 325,000 customers had made $1,000 deposits for the Model 3. That vehicle wouldn’t come to market until July 2017.
VW customers pay a deposit of €1,000 ($1,122) to pre-order the special edition vehicle. The special edition version of the ID.3 will include free electric charging for the first year, up to a maximum of 2,000 kWh, at all public charging points connected to the Volkswagen charging app WeCharge and using the pan-European rapid charging network IONITY.
The pre-booking special edition, which will cost less than €40,000 ($44,898), before incentives, has an estimated range of 420 km under WLTP (about 260 miles). A base model of the ID.3 will have a smaller battery and will start at less than €30,000 in Germany, according to VW.
Volkswagen has been showing off its ID line of concept electric vehicles for several years. Now, the company is finally starting to prepare some of them for production, beginning with the ID.3. VW aims to sell 100,000 ID.3 vehicles annually.
The ID.3 hatchback is the first model to be built on the automaker’s new Modular Electric Drive Toolkit, or MEB, electric-car architecture. Introduced in 2016, MEB is a flexible modular system — really a matrix of common parts — for producing electric vehicles that VW says makes it more efficient and cost-effective.
Others will soon follow. VW plans to have a portfolio of more than 20 full-electric models. The automaker’s goal is to sell 1 million electric vehicles annually by 2025.
Such hate. Such dismay. “.” “.” “.” “.” “.” “.” “.”
Contrarian view: Slack is not inherently bad. Rather, the particular way in which you are misusing it epitomizes your company’s deeper problems. I’m the CTO of which uses Slack extensively, successfully, and happily — but because we’re a consultancy, I have also been the sometime member of dozens of others’ Slack workspaces, where I have witnessed all the various flavors of flaws recounted above. In my experience, those are not actually caused by Slack.
Please note that I am not saying “Slack is just a tool, you have to use it correctly.” Even if that were so, a tool which lends itself so easily to being used so badly would be a bad tool. What I’m saying is something more subtle, and far more damning: that Slack is a mirror which reflects the pathologies inherent in your workplace. The fault, dear Brutus, is not in our Slacks, but in ourselves.
is offering businesses a simple way to share their documents — particularly with customers at large enterprises that may block services like Dropbox or Google Drive.
Founder and CEO Rurik Bradbury said he encountered this issue while serving as the head of conversational strategy at LivePerson (he’s also been an executive and/or co-founder at Trustev and Unison Technologies, and he operates ). Many of the largest companies that LivePerson was working with just wouldn’t accept file-sharing links, so “we had to print out things and FedEx things” — and in at least one case, ship Android tablets pre-loaded with documents.
Apparently this is a broader issue, with research suggesting that services like Box, Dropbox and Google Drive remain among the apps by enterprise IT departments.
In particular, Bradbury said companies are worried about “full, two-way file sharing,” so he found a way around it by “building these microsites for each company,” where someone could download documents. From the IT perspective, they are just regular websites, with no capabilities for employees to share documents back, so they stayed off the blacklists.
The problem with microsites, however, is that they’re “not scalable.” So with Docpack, Bradbury aims to make it quick and easy to create them for a wide range of clients. He compared his approach to website builders like Wix and Squarespace, “Where you can make a website even if you’re not technical.”
Similarly, it should only take Docpack users a few clicks to create a new microsite, add customized branding and upload documents. These documents can be protected with security that limits access to users with a specific company email domain, and the publisher can also track which documents are actually getting downloaded.
Docpack has raised less than $500,000 in funding from Asian accelerator Zeroth, Trustev founder Pat Phelan and other individuals.
The startup’s standard plan costs $10 per seat. Bradbury suggested that the service could be useful across sales, business development and marketing: “There’s a huge amount of business transacted via document-sharing.” He also suggested that PR professionals and journalists could use it to share documents, and he’s offering .
As for competition from the big file-sharing services, Bradbury suggested that as they try to accommodate enterprise needs, they’re creating “a product that’s stretched out, that was not really designed at all for cross-company sharing.”
“This is a big enough space … that it deserves its own thing,” he added.